Don’t let chaos step in

Hardship & Resilience

Risk and impact management

The weak signals

Rumors that one of your products may be dangerous, damage to the environment or to human rights, lack of compliance with new regulations or unexplained loss of your main customers can be the warning signs of an imminent loss of control of the situation. This can lead to disastrous consequences for your company such as a drop in sales, a tarnished image, loss of confidence from your clients and investors and demotivated staff. Effective  management of such situations requires rapid awareness and coordinated action.

Keep a cool head, and reach out to Koësis for a confidential assessment as soon as the first warning signals emerge. Koësis helps you anticipate, manage and effectively resolve situations related to social, environmental or ethical issues. By integrating CSR into risk management, Koësis helps you strengthen the resilience and sustainability of the company, while preserving its reputation and promoting its positive impacts on society and the planet. 

Because a crisis does not occur without causes – whether within or outside of the company – it is also an opportunity to learn more about the weaknesses of a system or of an organization, and to question certain practices or beliefs in order to build a sustainable business model. Koësis helps transitioning towards the development of activities respectful of the environment, humain rights and ethics to envisage a better future.

Koësis' vision

Turning chaos into opportunity

Doing business isn’t always a smooth ride. But as in life in general, difficulties help us grow, if we know how to tackle them methodologically, with expertise and a sense of responsibility. Inspired by the Japanese art of Kintsugi, which invites to reconsider – and even celebrate – the broken and the repaired, Koësis’ vision is that you can build on a system’s weaknesses or on mistakes from the past to build a stronger future.

“As Legal Director of a multinational pharmaceutical company, I have been confronted with numerous crisis situations. These experiences have considerably enriched my role as “guardian of the temple”, placing me at the heart of crisis units. Whether in cases of withdrawal of a new drug from the market suspected of serious side-effects, multiple legal proceedings with high media profile, suspicions of anti-competitive behavior or confrontations with smear strategies, I’ve seen just how crucial group cohesion is in emergency situations. But this alchemy doesn’t happen out of the blue. On the contrary, it has to be orchestrated, with leadership, integrity and humility”.

Missions

A tailored approach, adapted to your needs

Assessing the situation

Your performance indicators are falling despite your best efforts. At what stage of the crisis is your company? Don't wait any longer, turn to Koësis for an objective and confidential diagnosis of the situation at hand.

Leading the crisis management team

Koësis organizes and leads meetings, clarifies the issues and risks arising from the crisis at hand, and facilitates awareness and interaction in the crisis unit to build action plans on the basis of mutual understanding.

Supporting action plans

Koësis provides advice and acts as a rallying coordinator when opinions differ, to facilitate the implementation and monitoring of action plans and of crisis communication.

Developing preemptive action

Koësis can help you develop post-crisis prevention plans and training programs, based on experience feedback.
Are you concerned about a situation?

Let's talk about it in confidence

Your needs

Tell us about your difficulties and objectives

Our offer

A tailor-made service, based on a shared assessment.

Not every difficult situation, however persistent, constitutes a crisis. On the contrary, deaf stubbornness in the face of repeated warnings, or neglect of warning signals, can lead to an irremediably deteriorated situation. How do you know if you’re in a crisis? Most often, a crisis is characterized by a combination of declining indicators and the fact that these factors are inevitably going to worsen over a given period of time.  A crisis occurs when a deteriorating situation becomes known, raises concerns and provokes chain reactions. Communication – both internal and external – is a key element in crisis management. In a crisis, even if “the worst is not always certain”, the uncertainty  should prompt us to reflect, without panicking, on actions conducive to making the best possible.  We invite you to discuss the situation that concerns you, without obligation and confidentially.

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According to Stockdale's paradox, "faith in final victory must never be confused with the discipline needed to face up to the most brutal facts of present-day reality, whatever they may be.